Ring Order Policies

All rings are custom made to order. As a rule, custom orders are not returnable. In the unlikely event that there is something wrong with a ring, the jeweler will make it right.

The customer is responsible for giving us accurate size information. It is VITALLY important that you go to a jeweler to have your ring size checked. Do NOT use a do-it-yourself sizer.

A Return Request must be initiated within 14 days of receipt of the ring. The procedure will be on the packing slip included with the ring.

Return requests are evaluated on a case-by-case basis & may be subject to a 15% restocking fee.

If you would like to see a ring in person before you order, we may be able to arrange a Ring Loan. Please Email us the item number of the ring with your request.

Sale rings cannot be returned.